Lumenis-One Error Code Guide
Encountering error codes on your Lumenis-One machine? Below is a comprehensive guide to help you understand these error messages and troubleshoot effectively.
Error Message #0: Communication Problem between LightSheer Module and Computer
Probable Cause:
- Defective LightSheer Head
- Defective LightSheer Module
- Defective Backplane
Error Message #1-12: I²C Errors
Probable Cause:
- Defective Head(s)
- Defective Device(s)
Error #1: I²C IO Port Error
Probable Cause:
- Defective Head
- Defective Device
Error #3: MAX127 A2D Error
Probable Cause:
- Defective Head
- Defective Device
Error #4: I²C ADS7823 A2D Error
Probable Cause:
- Defective Head
- Defective Device
Error #5 – #7: I²C MAX518, MAX521, AD5321 A2D Error
Probable Cause:
- Defective Power Supply
Error #8: 12C LM75 Error
Probable Cause:
- Defective Module
Error #9: 12C FPGA Error (SWM-Switching Module)
Probable Cause:
- Defective Head
- Defective Switching Module
- Defective Switching Module Backplane
Error #10: 12C EPROM Error
Probable Cause:
- Defective Module
Error #11: 12 RCT Error
Probable Cause:
- Defective Controller 1
Error #12: I²C Cooling Error
Probable Cause:
- Bad connection between Controller 1 and cooling
- Defective Cooling module
Error #13: IPM Over Current
Probable Cause:
- Defective Head
- Defective Switching module
- Defective Switching Module Backplane
Error Message #14: Water Temperature Too High
Probable Cause:
- Defective Temperature Sensor
- Fans Not Working
- Defective Cooling Module
- Defective Power Supply
Error Message #16: Current Leakage Error
Probable Cause:
- Defective Head
- Defective Switching Module
- Defective HVPS
Error Message #18-24: Right/Left/Coil Error
Probable Cause:
- Defective F9 Fuse on HVPS backplane
- LED D1 is OFF on the Switching Module Backplane
- No 24V output from the Power Supply J48 and fuse F9 is OK
- No Power to the HV Relay backplane
Error Message #25: Charge Timeout Error
Probable Cause:
- Defective Dump Board
- Defective Power Supply
- Defective Capacitor
Error Message #26: Discharged Timeout Error
Probable Cause:
- Defective Dump Resistor
- Defective Dumb Board
- Defective Power Supply
Error Message #38-39: No Left/Right Pump Flow
Probable Cause:
- Defective Heads
- Defective Flow Switch
- Kinks in Tubing
- Cooling System
- Cooling Fuses
- Defective Controller 1 Board
Error Message #41: PC Micro-Protocol Error
Probable Cause:
- Defective Head(s)
- Defective Controller 1 Board
- Defective Controller Backplane
Error Message #50: No Air Flow Pressure
Probable Cause:
- Defective F4 fuse
- Air Filter Connection
- Air Pressure Switch
- Defective Air Pump
Error Message #51: Not a Lumenis Accessory
Probable Cause:
- Defective Head(s)
- Defective Power Meter
- Defective LightSheer Module
For each error, follow the corrective actions outlined to troubleshoot and resolve the issue. If you continue to experience problems, contact technical support for further assistance.