At Laserems, we stand as your trusted partner for all your PCB repair, rework, and manufacturing requirements in Canada. Here's why you should entrust us with your needs:

1. Decades of Experience: With nearly two decades of experience in the industry, Laserems has earned a reputation for excellence. Our technicians are highly skilled and possess the technical expertise needed to deliver top-notch PCB repair solutions.
2. Technical Proficiency: We pride ourselves on our unparalleled technical proficiency in the repair of Printed Circuit Boards (PCBs). Our team is equipped with the knowledge and resources to handle a wide variety of PCB types and complexities.
3. Comprehensive Services: Laserems offers a comprehensive range of services, including diagnostic assessments, precise repairs, and proactive maintenance for all types of PCBs. Whether you require minor repairs or complex rework, we have you covered.
4. Commitment to Excellence: Our commitment to excellence is unwavering. We strive to deliver the highest quality of service, ensuring that your PCBs are restored to optimal functionality and performance.
5. Customer Satisfaction: At Laserems, customer satisfaction is our top priority. We go above and beyond to meet our clients' needs, providing prompt, reliable, and professional service every step of the way.

When you choose Laserems for your PCB repair, rework, and manufacturing needs, you can trust that you're partnering with a company dedicated to delivering exceptional results. Contact us today to learn more about how we can assist you.

Q: How do I initiate a repair or rework with Laserems?

• A: To initiate a repair or rework, please follow these steps:

1. Fill out the repair or service form available on our website.

2. Upon form submission, you will receive a service confirmation email from us.

Q: What should I do after receiving the service confirmation email?

• A: After receiving our service confirmation email, please proceed as follows:

1. Use UPS to send your product to our address.

2. Include your name, product details, and the UPS tracking number with the shipment.

Q: How do I provide UPS tracking information to Laserems?

• A: When emailing us your UPS tracking number, please also include your name and the product details.

Q: Can I get an estimate of the repair or rework time?

• A: Yes, certainly! Once we receive your product and tracking information, we will provide you with an estimated completion time

Expected Turnaround Time for Repairs at Laserems

At Laserems, we understand the importance of getting your items back to you in a timely manner. Here's what you can expect in terms of turnaround time for repairs:

• Speedy Service: Our goal is to provide swift and efficient service to our customers. In most cases, repairs are completed within 2 to 5 business days from the time your items are received at Laserems.
• Inventory Availability: The timely completion of repairs also depends on the availability of parts in our inventory. If the necessary parts are readily available, we can expedite the repair process accordingly.
• Communication: Throughout the repair process, we keep you informed every step of the way. If there are any delays or unforeseen circumstances, we'll promptly notify you and provide updates on the status of your repair.
• Quality Assurance: While we strive for quick turnaround times, we never compromise on the quality of our workmanship. Each repair is conducted with meticulous attention to detail to ensure that your item is restored to optimal functionality.

Rest assured that at Laserems, your satisfaction is our priority. We aim to minimize downtime and inconvenience by delivering prompt and reliable repair services.

For specific inquiries regarding the repair timeline for your item, feel free to reach out to us. Laserems is committed to providing exceptional service and getting your items back to you as soon as possible.

Cost of Circuit Board Repair at Laserems

At Laserems, we believe in providing transparent and competitive pricing for our repair services. Here's what you can expect regarding the cost of repairing your circuit board:

• Free Estimate: Upon receiving your circuit board or electronic device, we will conduct a thorough evaluation to assess the extent of the repair required. You will then receive a free estimate detailing the cost of the repair.
• Job-Specific Pricing: We tailor our pricing to each individual job, taking into account factors such as the complexity of the repair, the parts needed, and the extent of the damage. This allows us to offer our customers the most accurate and competitive pricing possible.
• Affordable Solutions: Our aim is to provide cost-effective solutions to our customers. In many cases, circuit board repairs can be completed for less than 50% of the cost of purchasing a new item, saving you both time and money.
• Quality Assurance: While we strive to offer competitive pricing, we never compromise on the quality of our repairs. Each repair is conducted with the utmost care and attention to detail to ensure the long-term functionality and reliability of your circuit board.

For a precise cost estimate for repairing your circuit board, please send it to us for evaluation. Laserems is dedicated to providing affordable and reliable repair solutions for all your electronic devices.

If you have any further questions or would like to discuss pricing options, please don't hesitate to contact us. We're here to help you find the best solution for your needs.

Turnaround Times for Repairs at Laserems

At Laserems, we offer both standard and rush repair services to accommodate your needs. Here's an overview of our turnaround times:

• Standard Repair Turnaround Time: Our standard repair service typically takes between 2 to 5 business days from the time we receive your item. During this time, our technicians carefully evaluate, diagnose, and repair your electronic device with precision and expertise.
• Rush Repair Service: For those requiring expedited service, we offer a rush repair option. With our rush service, your repair will be completed on the same day, provided that the necessary parts are available in our inventory. This ensures minimal downtime and allows you to get your device back in operation as quickly as possible.

Quality Assurance: Whether you opt for our standard or rush repair service, you can trust that our team will prioritize the quality and accuracy of the repair. Each repair is conducted with meticulous attention to detail to ensure the optimal performance and reliability of your electronic device.

Communication: Throughout the repair process, we keep you informed of the progress every step of the way. If there are any delays or unexpected issues, we'll promptly communicate with you to provide updates and ensure transparency.

For specific inquiries regarding our turnaround times or to schedule a repair, please don't hesitate to contact us. Laserems is committed to providing efficient, reliable, and timely repair services to meet your needs.

Understanding Laserems' Free Estimate Process

At Laserems, we provide a complimentary evaluation for each item or circuit board sent to us, ensuring transparency and clarity throughout the repair process. Here's what you can expect from our free estimate:

• Thorough Evaluation: Our experienced technicians conduct a physical review of your item or circuit board to assess its condition. During this process, they inspect for visible damage, common faults associated with the specific item, signs of previous repair attempts, and any available repair history.
• Focused Assessment: While we conduct a comprehensive evaluation, please note that our technicians do not perform a complete component-by-component test during the initial assessment. Instead, our evaluation is designed to identify visible issues and determine the scope of potential repairs.
• Customer-Centric Approach: We understand the importance of transparent pricing for our customers. Our free estimate allows us to provide an initial assessment of the repair cost based on the information gathered during the evaluation. This ensures that our customers are informed about the expected repair charges before proceeding with the repair.
• Price Assurance: Once we provide you with an estimated repair cost, rest assured that our final repair charge will never exceed this estimate. We are committed to maintaining transparency and integrity in our pricing practices.

Customer Satisfaction: We take pride in offering free evaluations, as it allows our customers to make informed decisions about their repair needs. Our customers appreciate the transparency and reliability of our service, knowing that their repair prices are based on estimated costs.

For further inquiries about our free estimate process or to initiate a repair, please feel free to reach out to us. Laserems is dedicated to providing exceptional service and ensuring customer satisfaction throughout the repair journey.

Laserems Shipping Policy

At Laserems, we strive to provide a seamless and convenient shipping experience for our customers. Here's what you need to know about our shipping policy:

1. Customer Responsibility: Customers are responsible for shipping both to and from Laserems. This includes selecting the carrier and shipping method that best suits your needs and preferences.
2. Preferred Carriers: While customers have the flexibility to choose their preferred carrier, we recommend reputable and reliable shipping services such as UPS, Purolator, and DHL International. These carriers have consistently demonstrated reliability and efficiency in handling shipments.
3. Shipping: If desired, customers have the option to use their own shipping account number for shipping. Simply provide us with your account number, and we will facilitate the shipping using your preferred carrier.
4. Shipping Instructions: Please ensure that all shipping instructions, including carrier preferences and account numbers for return shipping, are clearly communicated to us when arranging the shipment of your items.
5. Tracking and Insurance: We recommend utilizing tracking and insurance services for added security and peace of mind during transit. While we take every precaution to ensure the safe delivery of your items, tracking and insurance provide additional protection against unforeseen circumstances.
6. International Shipping: For international shipments, please ensure compliance with all relevant customs regulations and requirements. Laserems is not responsible for any customs duties or taxes incurred during international shipping.
7. Communication: Throughout the shipping process, we maintain open communication with our customers to provide updates and address any concerns or inquiries regarding the shipment of their items.

For further assistance or inquiries regarding our shipping policy, please feel free to contact us. Laserems is committed to ensuring a smooth and efficient shipping experience for all our customers.

Laserems Warranty Terms & Conditions

At Laserems, we stand behind the quality of our repair services and are committed to your satisfaction. Here are the terms and conditions of our warranty:

1. Customer Satisfaction Guarantee: Your satisfaction is our top priority. If your item or circuit board has been repaired by Laserems and does not function properly upon reinstallation, please contact us at service@laserems.com. Our team is available to assist with any installation questions or concerns you may have.
2. Warranty Repair Services: If it is determined that your unit requires warranty repair services, simply send the unit back to us along with a copy of our work order or invoice. Please include a note explaining the nature of the problem, as well as your contact information.
3. Coverage: All repairs conducted by Laserems are covered by our warranty. This warranty ensures that our repair services meet the highest standards of quality and reliability.
4. Scope of Warranty: Our warranty covers defects in workmanship and materials related to the repair service provided by Laserems. It does not cover damage caused by improper installation, misuse, or other external factors beyond our control.
5. Duration: The duration of our warranty varies depending on the specific repair service provided. Please refer to your work order or invoice for details regarding the warranty period applicable to your repair.
6. Exclusions: Laserems reserves the right to exclude certain repairs or services from warranty coverage if they fall outside the scope of our warranty terms and conditions.
7. Customer Support: If you have any questions or concerns regarding our warranty terms and conditions, please don't hesitate to contact us. Our team is dedicated to providing prompt and courteous assistance to ensure your satisfaction.

For further inquiries or to initiate a warranty repair service, please contact us at service@laserems.com. We appreciate your trust in Laserems and are committed to delivering reliable and effective repair solutions backed by our warranty.

Speaking with a Technician at Laserems

At Laserems, we understand the importance of receiving accurate and helpful technical assistance. While our customer service representatives are trained to address a wide range of inquiries, we recognize that some questions may require the expertise of our technicians. Here's how we can assist you in speaking with a technician:

1. Customer Service Support: Our customer service team is available to assist you with any questions or concerns you may have. They have varying levels of technical knowledge and will make every effort to provide you with the assistance you need.
2. Tech Support Availability: If you find that your questions are not fully answered by our customer service representatives, we are more than happy to connect you with one of our technicians. Our technicians are dedicated professionals who work diligently to test and repair printed circuit boards and electronic devices.
3. Requesting Technical Assistance: If you require technical assistance, simply inform our customer service representative, and they will coordinate with a technician to address your specific questions or concerns. We strive to provide prompt and efficient support to ensure your needs are met.
4. Convenient Contact Options: You can reach out to our customer service team via phone, email, or other convenient contact methods. We are here to assist you and ensure that you receive the support you need, whether it's from our customer service representatives or our technicians.

At Laserems, your satisfaction is our priority, and we are committed to providing comprehensive support to address your technical inquiries. Please don't hesitate to contact us if you have any questions or require assistance. We're here to help!

Approving an Estimate with Laserems

At Laserems, we aim to make the approval process for estimates as straightforward as possible. Here's how you can approve an estimate:

1. Receipt of Estimate: Once we've assessed your item or circuit board, we'll provide you with a detailed estimate via email. This estimate will outline the scope of work required and the associated costs.
2. Review and Sign: Print out the estimate and take the time to review it carefully. If you're satisfied with the proposed repair work and costs, simply sign the estimate to authorize us to proceed with the repairs.
3. Return via Email: Scan or take a clear photo of the signed estimate and email it back to us at service@laserems.com. If your organization utilizes Purchase Order numbers, please include this information along with the signed estimate.
4. Coordinate Payment and Repairs: Upon receiving your approved estimate, we'll promptly contact you to coordinate payment and schedule the repairs. Our team is committed to providing timely and efficient service to minimize any downtime for your equipment.

Communication and Support: Throughout the approval process and beyond, our team is available to address any questions or concerns you may have. We strive to maintain open communication and provide exceptional customer support at every stage of the repair process.

If you have any further inquiries or require assistance with approving an estimate, please don't hesitate to contact us. Laserems is dedicated to ensuring a seamless and hassle-free experience for all our customers.

Checking the Status of Your Repairs at Laserems

At Laserems, we understand the importance of staying informed about the status of your repairs. Here's how you can check the status:

1. Contact Our Customer Service Team: For updates on the status of your repairs, please email our dedicated customer service team at service@laserems.com. Our team is standing by to assist you and provide timely updates on the progress of your repairs.
2. Provide Necessary Information: When contacting our customer service team, please include relevant information such as your name, contact details, and any reference numbers associated with your repair. This will help us locate your repair file and provide you with accurate information.
3. Prompt Assistance: Rest assured that our customer service team will respond to your inquiry promptly and provide you with the latest information regarding the status of your repairs. We are committed to keeping you informed throughout the repair process.
4. Open Communication: If you have any questions or concerns about your repairs, don't hesitate to reach out to us. We value open communication and are here to address any inquiries you may have.

For any further assistance or inquiries regarding the status of your repairs, please contact our customer service team at service@laserems.com. We're here to help you every step of the way.

Payment Options at Laserems

At Laserems, we offer convenient payment options to ensure a seamless experience for our customers. Here are the payment options available:

1. Credit Card Payment: We accept major credit cards for payment, providing a quick and secure option for many of our customers. Simply provide your credit card information at the time of payment, and we'll process the transaction accordingly.
2. Wire Transfer: Alternatively, we also accept payment via wire transfer. If you prefer this method of payment, please contact us for our bank details, and we'll guide you through the wire transfer process.

Choosing the Right Option: While many of our customers opt for credit card payment, especially for first-time transactions, we understand that different payment methods suit different preferences and circumstances. Feel free to choose the option that works best for you.

Secure Transactions: Whether you choose to pay by credit card or wire transfer, you can trust that your transaction will be processed securely and efficiently. We prioritize the confidentiality and security of your payment information.

Contact Us: If you have any questions or need assistance with the payment process, please don't hesitate to reach out to our customer service team. We're here to help you navigate the payment options and ensure a smooth transaction.

At Laserems, we're committed to providing flexible and reliable payment solutions to meet your needs. Thank you for choosing us for your repair and servicing needs.

Laserems: Your Source for Electronic Parts and Components

Absolutely! Laserems is your premier destination for electronic parts and components sales. Here's why you should choose us:

1. Extensive Inventory: We maintain an extensive inventory of electronic parts and components, ranging from commonly used items to specialized and hard-to-find parts. Whatever your needs, we have you covered.
2. Sourcing Expertise: Our team has the expertise and resources to source even the most elusive electronic parts and components. If you're struggling to find a particular item, let us know, and we'll go above and beyond to locate it for you.
3. Quality Assurance: At Laserems, we prioritize quality and reliability in all our products. Rest assured that the electronic parts and components we sell are of the highest quality, ensuring optimal performance and durability.
4. Customer Service: We're committed to providing exceptional customer service every step of the way. Whether you have questions about our products or need assistance finding a specific part, our knowledgeable team is here to help.
5. Convenience: Ordering electronic parts and components from Laserems is quick, easy, and convenient. Simply let us know what you need, and we'll take care of the rest, ensuring a seamless purchasing experience.

No matter what electronic parts or components you're looking for, Laserems is your trusted partner for all your sourcing and supply needs. Contact us today to explore our inventory and find the perfect solution for your requirements.

Absolutely! Laserems operates from both Canada and the USA, boasting electronics repair and technical facilities in both countries. This dual presence enables us to efficiently serve customers from both locations with our comprehensive repair and technical services. Whether you're based in Canada or the USA, you can rely on Laserems for expert repair, maintenance, and technical support for your electronic devices and equipment. Our commitment to excellence remains unwavering, regardless of your geographical location. Contact us today to experience our top-notch services firsthand.